wjpeso Privacy Policy — How Your Personal Data Is Handled

When you register and use the wjpeso platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. We also collect government-issued identification details during the account verification process, which is required under applicable Philippine regulations. Transaction records, including deposit and withdrawal amounts in Philippine pesos, are logged to maintain accurate financial records and to support any disputes or queries. Device information such as IP address, browser type, and operating system may also be recorded to help us detect and prevent fraudulent activity on your account. All information collected is used solely for the purposes described in this policy and is not shared with unrelated third parties. You have the right to know what data we hold about you, and you may submit a data access request at any time through the contact details provided on this page.

The personal information we collect is used primarily to operate, maintain, and improve your experience on the wjpeso platform. We use your account details to process deposits and withdrawals, verify your identity, and ensure that your account remains secure across all devices including mobile. Your contact information may be used to send you important account notifications, security alerts, and updates about changes to our platform policies. We may also use anonymised and aggregated data to analyse platform usage patterns and improve our services for all Filipino players. Transaction data is retained for a minimum period as required by applicable Philippine financial regulations and may be shared with licensed regulatory authorities upon lawful request. We do not use your personal data for unsolicited marketing purposes without your explicit consent, and you may opt out of any optional communications at any time through your account settings. Any use of data for analytical or research purposes is always done in a manner that does not identify you personally.

wjpeso does not sell, rent, or trade your personal information to any third party for commercial purposes under any circumstances. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors facilitating PHP transactions and identity verification partners, but only under strict data processing agreements that prohibit those parties from using your data for any other purpose. In cases where we are legally required to do so, we may disclose your information to Philippine government agencies, regulatory bodies, or law enforcement authorities. If the platform undergoes a business restructuring or change of ownership, your data may be transferred as part of that process, but only under equivalent data protection standards. We may also share data with fraud detection and responsible gaming support services to help protect you and other players. All third-party partners we work with are assessed for their compliance with data protection requirements before any data sharing takes place. Your privacy and security remain our top priority in every partnership arrangement we enter into.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and contractual obligations. Once your account is closed or deactivated, certain records such as transaction histories and identity verification documents may be retained for up to five years as required under Philippine financial and gaming regulations. Data that is no longer necessary for any lawful purpose is securely deleted or anonymised in line with industry best practices. You have the right to request the deletion of your personal data, subject to any legal retention requirements that may apply. Requests for data deletion can be submitted by contacting our support team at the email address listed in this policy. We will respond to all data deletion or access requests within a reasonable timeframe and keep you informed of the outcome. Our data retention practices are reviewed regularly to ensure they remain proportionate and compliant with applicable laws.

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have specific rights regarding your personal information that we are committed to upholding. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or outdated information. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of your data when it is no longer necessary, and the right to data portability where technically feasible. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of your rights, please contact our data privacy team directly using the support contact details below. We take all data subject requests seriously and aim to resolve them promptly and fairly.

wjpeso reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When a material update is made, the revised policy will be published on this page with the updated date clearly displayed at the top. We encourage all registered players to review this page periodically so that you remain informed about how your data is being handled. Continued use of the platform following any update constitutes your acceptance of the revised policy terms. If you have any concerns about an update or wish to ask questions about our data practices, please visit our FAQ page or reach out to our support team. We are always open to feedback and committed to maintaining the trust of every player on the platform.